HLT23215 Certificate II in Health Support Services


The course is designed to allow participants to achieve a Nationally Recognised Certificate II in Health Support Services while you work.

This qualification reflects the role of workers who provide support for the effective functioning of health services.  At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

Recommended For

The program is targeted for Health Support Workers in a Hospital or community services environment including:

  • General maintenance
  • Orderly services
  • Waste disposal
  • Food services
  • Cleaning
  • Laundry
  • Stores

Program Details

  • Flexible start dates
  • Self paced learning in the workplace
  • Payment plans are available

Course Content

Required to complete 12 Units of Competency. Course is structured with regard to the role of the Health Support Services worker. All course material will be provided by way of Learning Guides which are part of the on the job learning process. Depending on the stream, the course includes:

  • Communication in health or community services
  • Infection control
  • Occupational safety and health
  • Basic food services and cleaning

View a description of the Units of Competency

Download course information sheet

Learning Outcomes

On completion of this course participants will be able to:

  • Recognize and address hazards in the workplace
  • Assist clients in a professional manner
  • Undertake a range of varied tasks requiring discretion and judgement in a Health Support Services

Please contact Health Training Australia for further support on the Certificate II in Health Support Services