This Business Traineeship is designed to give you the skills
and knowledge you need when working in administrative roles.
It is a form of nationally recognised training that is widely
accepted by industry as an effective way to develop qualified
administrative employees.
Core
Units |
BSBCMN201A - Work effectively
in a business environment
This unit covers the skills and knowledge required to work
effectively within a commercial or business environment.
It includes identifying the rights and responsibilities of
employees and employers and conducting business in accordance
with the organisational goals, values and standards.
|
BSBCMN202A - Organise
and complete daily work activities
This unit covers the skills and knowledge required to organise
and complete own work activities, and obtain feedback on
work performance. |
BSBCMN203A - Communicate
in the workplace
This unit covers the skills and knowledge required
to communicate in the workplace. It covers the activities
of gathering, conveying and receiving information together
with completing routine written correspondence.
|
BSBCMN204A - Work effectively
with others
This unit covers the skills and knowledge required
to work in a group environment such as promoting team commitment
and cooperation and supporting team members |
BSBCMN205A - Use business
technology
This unit covers the skills and knowledge required to select,
use and maintain technology.This technology includes the
effective use of computer software to organise information
and data.
|
BSBCMN206A - Process
and maintain workplace information.
This unit covers the skills and knowledge required to collect,
process, store and maintain workplace information and its
systems. It includes the maintenance of filing and record
systems. |
BSBCMN207A - Prepare
and process financial/business documentation.
This unit covers the processing of financial transactions
including petty cash, invoicing and banking in a business
environment. |
BSBCMN208A - Deliver
a service to customers
This unit covers the skills and knowledge required to identify
customer needs and provide a service to customers within
a prescribed framework. |
BSBCMN209A - Provide
information to clients
This unit covers the skills and knowledge required
to greet clients and determine their needs in accordance
with the organisations framework.
|
BSBCMN210A - Implement improved
work practices
This unit covers the skills and knowledge to solve routine
work problems, to contribute ideas for improved work practices
and to participate in the implementation of changes to work
practices. |
BSBCMN211A
- Participate in workplace safety procedures
This unit covers general OHS requirements in business
and is essential for employees without managerial or supervisory
responsibilities. |
BSBCMN212A - Handle mail
This unit covers receiving and distributing incoming mail,
collecting and despatching outgoing mail, and organising and
sending electronic mail. |
BSBCMN213A - Produce
simple word processed documents
This unit covers preparation and production of short routine
letters, notes, memos and records using word processing software.
|
BSBCMN214A - Create and
use simple spreadsheets
This unit covers creating and using simple spreadsheets and
charts through the use of spreadsheet software. |
BSBCMN215 - Participate
in environmental work practices
This unit covers the identification and application of environmental
policies and procedures in the workplace.Those who work under
instruction but are not generally responsible for others
would be advised to undertake this unit. |
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